January 17, 2019
Why Your Staff Needs A Rallying Cry premium
We recently sat down with Kasasa’s VP of Retail Experience Melissa Thinger to talk about great retail experiences and how community financial institutions (CFIs) can create them. What is a retail experience? It’s everything that happens after a customer or member walks in the door (and technically on your website, but that’s a topic for […]
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Kasasa
January 14, 2019
Are you marketing with CSR? The power and perils of corporate social responsibility premium
Consumer expectations are forcing businesses to evolve. It used to be enough for a business to provide a good product, but then consumers began to wonder how their product was made, and their demands for both transparency into manufacturing process and materials and responsibility increased. Businesses now needed to demonstrate that they caused no harm during […]
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Andrew Swinney
January 8, 2019
How to increase the performance of your front line with Builder premium
To succeed in the world of community financial institutions, it’s not enough to hold on to account holders — you have to bring new account holders in the door. And while online account opening has made “in the door” more of an expression, it’s still quite applicable. A vast majority of consumers still prefer to […]
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Kasasa