December 10, 2018
Rules for Amazing Digital Customer Service in 2019 premium
I can order groceries through an app and have them available for pickup or dropped off at my house. I can do the same with my Starbucks order. Reordering household goods. Booking my dentist appointment. In fact, most of the things I will purchase will be done through some sort of digital space. And I’m […]
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Andrew Swinney
December 10, 2018
Kasasa: We’re More Than Just Checking Accounts premium
Today, the competition for market share is hotter than ever for community financial institutions. It’s not just megabanks that you have to compete with anymore — online banks and other FinTech startups are beginning to take their share of the market too. For local banks and credit unions, new technology, data, and marketing make it […]
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The Data Imperative: Yesterday’s News in Data premium
Despite all of the recent buzz, big data isn't new. As far back as the 1880s, the U.S. Census Bureau was collecting and analyzing data on citizens. Even then, the volume of data was overwhelming. In fact, the Bureau estimated that it would take at least ten years to process all the information. That was […]
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Kasasa